Cairns · Port Douglas · Tablelands
Direct cremation in Cairns,
done simply and with care
Losing someone is hard enough. Shane will take your loved one into his care, handle every form and permit, and bring the ashes back to you. One price, no upselling, no pressure.
- Answered 24 hours, 7 days
- Locally owned, run by Shane
- Rated 5.0 on Google
Everything included, in one price
- Transfer of your loved one into our care, 24 hours a day, 7 days a week
- Mortuary care and preservation
- All application and registration forms
- Doctor's cremation certificates
- A dignified cardboard coffin
- Private transport and the cremation fee
- Death registration and the BDM certificate
- Return of the ashes to you
Transfers outside office hours may incur an additional fee. We will always tell you the cost before anything happens.
What happens when you call
Four steps, and we carry all of them
Most families have never done this before and have no idea where to start. That is normal. Here is the whole process, start to finish.
- 01
You call, any hour
Tell Shane where your loved one is and he will take it from there. If they are in a hospital, hospice or aged care home, he speaks to the staff directly. You do not need to know what happens next.
- 02
We bring them into our care
We arrange the transfer, day or night, and care for your loved one respectfully from that moment on. You are told exactly when it has happened.
- 03
We handle every form
The doctor’s certificates, the permits, the registration of the death, the BDM certificate. All of it is ours to sort out, not yours.
- 04
The ashes come back to you
Once the cremation is complete the ashes are returned to you personally, at no extra cost. What you do from there, and when, is entirely up to your family.
Why families call us
A small local business, and that is the point
You speak to the owner
No call centre and no rotating staff. Shane answers, Shane arranges the transfer, Shane rings you back. One person, the whole way through.
The price is the price
Everything is listed up front and there is no upselling. The only variable is an after-hours transfer, and you are told the cost before it happens.
Local, and here around the clock
Based in Cairns and covering Far North Queensland. Someone answers the phone at 2am, because that is often when families need to make the call.
Every family is welcome
Whatever your family looks like and whatever you believe, you will be treated with the same care. LGBTQ+ families welcome, always.
Where we come to
Across Cairns and Far North Queensland
We look after families in Cairns and the northern beaches, up to Port Douglas and Mossman, south to Innisfail, and across the Atherton Tablelands through Mareeba and Atherton. If your loved one is somewhere else in Far North Queensland, ring Shane and ask. He would rather tell you straight away than have you wondering.
- Cairns
- Port Douglas
- Atherton Tablelands
- Atherton
- Mareeba
- Innisfail
- Mossman
- Mooroobool
When you can reach us
Available 24 hours a day, 7 days a week for transfers
Office hours: Monday to Friday, 9:00am – 5:00pm
Call 0461 543 517Questions families ask
The things people are afraid to ask
None of these are silly questions. If yours is not here, call Shane on 0461 543 517 and just ask.
What is a direct cremation?
A direct cremation is a simple cremation without a funeral service beforehand. We bring your loved one into our care, handle all the paperwork and the cremation, and return the ashes to you. There is no chapel, no procession and no cost for things you did not ask for.
How much does a direct cremation cost in Cairns?
A direct cremation with Ashes to Ashes is from $1,950 plus GST. That covers the transfer into our care, mortuary care, all permits and paperwork, the coffin, the cremation itself and the return of the ashes. Transfers outside office hours may incur an additional fee, and we will tell you first.
Can we still hold a memorial or service afterwards?
Yes, and many families do. A direct cremation simply separates the cremation from the service. Once the ashes are back with you, you are free to hold a memorial whenever and wherever suits your family, in your own time and without a funeral director setting the schedule.
How long does the whole process take?
It depends on how quickly the medical certificates and permits come through, which is outside anyone’s control. In most cases families have the ashes back within one to two weeks. Shane will keep you updated at every step so you are never left wondering where things are at.
How are the ashes returned to us?
The ashes are returned to you personally once the cremation is complete. There is no extra charge for this, it is included in the price. If your family is spread across Far North Queensland, talk to Shane and he will work out the simplest way to get them to you.
Are you available 24 hours a day?
Yes. Someone answers the phone 24 hours a day, seven days a week, because a death does not wait for business hours. We can arrange a transfer at any hour across Cairns, Port Douglas and the Atherton Tablelands. Office hours for paperwork are Monday to Friday, 9am to 5pm.
What if my loved one passed away at home, in hospital or in aged care?
We can bring your loved one into our care from anywhere: a home, a hospital, a hospice or an aged care facility anywhere in the region. Call us and we will speak to the facility directly and arrange the transfer. You do not need to organise anything yourself.
Which areas do you cover?
We look after families across Cairns, Port Douglas, the Atherton Tablelands, Atherton, Mareeba, Innisfail, Mossman and the surrounding Far North Queensland region. If you are not sure whether we reach you, give Shane a call and he will tell you straight away.
Do you cremate pets?
No. Ashes to Ashes is a cremation service for people only. If you have lost a pet we are very sorry, but you will need a dedicated pet cremation service and we are not able to help with that.
Are there any hidden fees?
No. The price is the price, and there is no upselling. The only variable is an after-hours transfer, which may cost more, and we will always tell you the amount before we do anything. You will never receive an invoice with a surprise on it.
If you would rather not call
Send a message and Shane will ring you back
Some people would rather write it down than say it out loud, and that is completely fine. Tell us as much or as little as you like. There is no obligation and nobody will pressure you.